Handbook
Billing

Billing Overview

Subscriptions, payment methods, invoices, and refunds.

Last updated: Sep 27, 2025

This page summarizes billing and subscription basics. For refund eligibility and process details, see the Refund Policy.

Subscriptions

  • Plans are billed in advance.
  • You can manage your plan in Account Settings.
  • Cancel anytime to stop future renewals (access remains until the end of your billing period).

Payment methods

  • Payments are processed through our secure payment provider.
  • Update your payment method in Account Settings if a charge fails.

Invoices and receipts

  • You can request a receipt by emailing billing@transferai.app.
  • Include your account email and the date of your purchase in your request.

Refunds

  • Refund eligibility depends on usage and time since purchase.
  • See the Refund Policy for full requirements.

Need help?

Email billing@transferai.app for billing questions.