Privacy Policy
Introduction
At TransferAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
Last Updated: June 1, 2025
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Fill out a form or survey
- Sign up for our newsletter
- Contact us with inquiries
- Participate in our services
This information may include your name, email address, phone number, educational background, academic records, and other information relevant to your transfer journey.
Usage Data
We automatically collect certain information when you visit, use, or navigate our platform. This information does not reveal your specific identity but may include:
- Device and browser information
- IP address
- Usage patterns and preferences
- Referring website addresses
- Pages visited and features used
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. These technologies help us provide a better user experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
How We Use Your Information
Provide and Improve Services
We use your information to:
- Create and manage your account
- Provide personalized transfer guidance and recommendations
- Process and fulfill your requests
- Improve our platform and services
- Develop new features and functionality
Communication
We may use your information to:
- Respond to your inquiries and support requests
- Send administrative information (e.g., account updates, policy changes)
- Provide marketing communications (with your consent)
- Send personalized recommendations and reminders
Research and Analytics
We use aggregated and anonymized data to:
- Analyze usage patterns and trends
- Conduct research to improve our services
- Enhance our AI algorithms and prediction models
- Generate insights about transfer success factors
Information Sharing and Disclosure
Service Providers
We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These parties are bound by confidentiality obligations and are prohibited from using your information for any purpose other than providing services to us.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure socket layer technology, firewalls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Rights and Choices
Account Information
You can review, update, or delete your account information at any time by logging into your account settings. If you wish to delete your account entirely, please contact us at privacy@transferai.app.
Communication Preferences
You can opt out of receiving promotional emails by following the unsubscribe instructions in each email. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Data Subject Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access and receive a copy of your personal information
- Right to rectify or update inaccurate or incomplete information
- Right to erasure (deletion) of your personal information
- Right to restrict processing of your personal information
- Right to data portability
- Right to object to processing of your personal information
To exercise these rights, please contact us at privacy@transferai.app.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@transferai.app