Handbook
Troubleshooting

Help & Support

Support channels and quick links to policies and billing.

Last updated: Sep 27, 2025

Use this page to quickly find our policies and support channels. If you need help in real time, join our Discord.

Support channels

Discord (real-time)

discord.transferai.app

Billing

Email billing@transferai.app. Refund requests are handled via email.

General support

Email hi@transferai.app. Prefer a form? Visit /contact-us.